Latest Articles

Sep 13
2018
Multiple Ticket Types from one Email to Ticket Service An enhancement to the existing Email to Ticket Service has been introduced. It is now possible for i...
Sep 6
2018
Purge Data It is now possible to purge data so that it is permanently removed from your system.
Aug 20
2018
Salesforce Integration Note Salesforce Integration Integration with Salesforce is now possible via the Integration and API se...
Aug 20
2018
Ticket Template Email Selector Ticket Template Email Selector The ticket template designer can be found in the Admin Area : Sys...
Aug 20
2018
View Outgoing Emails in Ticket History in the SSP View Outgoing Emails in Ticket History in the Self Service Portal An option now appears in the S...